Privacy Policy
1. Introduction
Welcome to Shanti Jewellers. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
2. Information We Collect
We may collect and process the following types of personal information:
2.1 Personal Information Provided by You
- Contact Details: Name, email address, phone number, shipping & billing address.
- Payment Information: Credit/debit card details, UPI ID, or other payment methods (processed securely through third-party payment gateways).
- Account Details: Login credentials if you create an account on our website.
- Purchase History: Details of transactions, including products purchased and order history.
2.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device details.
- Usage Data: Pages visited, time spent, clicks, and navigation patterns on our website.
- Cookies & Tracking Technologies: We use cookies to enhance your browsing experience and for analytics purposes.
2.3 Information from Third Parties
- Social Media Integration: If you log in via social media platforms, we may receive basic profile details.
- Marketing Partners: Data received from third-party marketing services to improve our product offerings.
3. How We Use Your Information
We use your data to:
- Process and fulfill orders, including payments and shipping.
- Provide customer support and respond to inquiries.
- Improve website performance and user experience.
- Send promotional offers, newsletters, and updates (you can opt out anytime).
- Detect fraudulent transactions and enhance security.
- Conduct analytics to improve our services and product range.
4. How We Share Your Information
We do not sell or rent your personal information. However, we may share data with:
- Service Providers: Payment processors, shipping partners, and customer support services.
- Legal Authorities: If required by law or to protect our legal rights.
- Marketing & Analytics Partners: For targeted advertisements and performance tracking.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
All third parties handling your data are required to maintain confidentiality and adhere to privacy laws.
5. Data Security
We implement robust security measures to protect your data, including:
- SSL Encryption for secure transactions.
- Restricted Access to sensitive information.
- Regular Security Audits to prevent breaches.
However, no method of data transmission is 100% secure. We encourage users to keep their login credentials confidential.
6. Your Rights & Choices
You have the following rights regarding your personal data:
- Access & Correction: Request access to your data or update incorrect details.
- Opt-Out: Unsubscribe from marketing emails at any time.
- Delete Data: Request the deletion of your personal information (subject to legal requirements).
- Disable Cookies: You can manage cookies via browser settings.